Hassle-Free
Exchanges & Returns.
At Green Naturals, we prioritize your satisfaction. Our policy is designed to be fair and transparent, focusing on getting you the right herbal solution.
Simple Exchanges
Received a damaged product or the wrong item? We offer an immediate exchange to ensure you get what you ordered.
- No questions asked for damaged goods.
- Free pick-up and re-delivery.
- Exchange processed within 48 hours.
Return Policy
Returns for a refund are accepted under specific conditions and require **Company Approval** after a thorough quality check.
Approval is based on unboxing videos and photographic evidence of the issue.
- Used products cannot be returned.
- Hygiene seal must be intact.
How to Initiate?
Contact Us
Visit the Support Hub within 7 days.
Share Proof
Upload unboxing video or photos.
Approval
Our team reviews within 24 hours.
Refund/Exchange
Pickup and resolution initiated.